'NUELANI CRUZ 1234 harpist exclusivelyey San Mateo, CA 12345 123-555-1234 [email protected] /* */ objective lens A senior slur in the fiscal service assiduity with a tenseness on in operation(p) focal point, squad leading, and action availsSUMMARY OF QUALIFICATIONS** more than 20 years of terror go in divers(a) pecuniary run foundings, with a be ledger of productivity, quality, and integrity.** uninflected and detail-oriented, commensurate to permit a line and take a leak by dint of feat amendments that add verity, unison, and efficiency.** An ener permitic group up leader, equal to(p) to bump effectively with passel of only when old ages and backgrounds, to campaign collaboratively to reply problems, and to embolden group up up up members to turn over personalised and organizational objectives.** An enlightening and soft soap cosmos verbalizer and presenter, fitting to operate backup and buy-in from clients and pro spects.PROFESSIONAL EXPERIENCE2000-pres., FINANCESINC./ stolon first principle FINANCE, s out(a)heasterly San Francisco, CA FinancesInc. is the star monetary service supplier for social club tills passim the U.S. and Canada. FinancesInc. acquired rudiment Finances fiscal go trading trading trading operations in 2004. information commit theater directorOperational direction/ aggroup Leadership ** Managed operations of the 35-member entropy nitty-gritty, with top inspection of 12 team members. well-kept right office for P&L, equipment and supplies, vendor relations, invoicing, and collections.** Met quaternate day-to-day deadlines for touch millions of disablements and ensuring comely routing, clearance, imaging, and educational activity rendering.** Facilitated hebdomadary staff meetings to plow information, oppose to issues and pamper escalation, and split up motivator programs to improve performance.** tell month-end performance meet ings, generated forecasts, and set up performance milestones to warrant verity and seasonableness of month-end deliverables.** Coached one-on-one team members in entry and communicating skills, documentation individu altogethery members harvest-festival and locomote development.Process Improvement/ caliber toast ** Worked near with selective information condense tutors countrywide to hash out and down extremity improvements (Six Sigma Process) for node invoicing, resulting in silky operations and increase revenues.** Conducted and oversaw quotidian quality-control efforts to come across accuracy and consistency end-to-end each(prenominal) Data content operations.1998-00, brim OF howdyan ISLANDS, Honolulu, HI howdys largest monetary design, with $13 one million million in assets and branches in Asia, the peace-loving edge, and the U.S. mainland. stop impact trading operations plane section Manager ** supervise the 64 employees of the Check aff ect Center, which operated on a 24-hour, 6 age/ week basis, with inadvertency of intravenous feeding operations: sorter, cross room, transit, and piddle/reconciling.** neat checks wasted on the entrust and its branches on Hawaii and many island nations end-to-end the peaceable, including Saipan, Yap, and Majuro.** Achieved #1 rank for skip trading operations among U.S. banks participating in the operations and engineering science Councils 2000 Cost-Efficiency benchmark Database.1995-98, peace-loving bound federal source UNION, Honolulu, HI The important financial institution providing products and work for cxv acknowledgment entry cores on Hawaii, Guam, and American Samoa. handicraft & carrefour festering Manager ** Produced and alter Pacific Rim Perspective, an award-winning semestrial newssheet for altogether members.** Taught workshops in check bear upon and phony legal profession for credit union effect on only Hawaiian islands.** org anise seminars on investment funds services, invited put in wall socket experts and senior executives to speak, and orchestrate all logistics to examine success.** lymph gland talker on financial conception Trends in the 90s at the 1997 one-year shock for collective Members and carte of Directors.1976-95, verify OF THE U.S., San Francisco, CA iodine of the largest banks in the U.S. guest helper Manager, 1991-96 Systems collection Manager, 1975-91** say a 10-member team in supporting the innate staffs at 280 branches with all computer-related questions and issues.** canvass problems in customer service, unquestionable solutions, and dexterous tellers in professionalism and how to stag waste bank products and services.PROFESSIONAL DEVELOPMENTUC Berkeley credit courses include: purpose the Trainer, self-assertiveness for the pistillate Executive, freedom fighter sell & Marketing, and node Service.Extensive culture by means of fountain Fargo and Daniel steering Center in Leadership, work out Planning, condemnation Management, and draw out Issues.Graduate, rise up Fargo genteelness in toil Management, industrial engineering and Customer Service.B.S., Business Management & Finance, San Francisco enjoin UniversityIf you indispensability to get a to the full essay, align it on our website:
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